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One Community Advancing Mind, Body and Health
Highland River Health (Highland Rivers Community Service Board) provides comprehensive treatment and support services for adults, children and families affected by mental health disorders, intellectual developmental disabilities, and addictive disease.
Highland Rivers Health was created in February 2002 by the consolidation of Georgia Highlands Center and Three Rivers Behavioral Health Services and is today the state’s largest public safety net providers. Highland Rivers operates more than two dozen treatment facilities across a 4,400-square mile area of Northwest Georgia that includes Bartow, Cherokee, Fannin, Floyd, Gilmer, Gordon, Haralson, Murray, Paulding, Pickens, Polk, and Whitfield counties, and serves nearly 16,000 consumers annually.
Highland Rivers Health is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and is a Tier 1 safety net Core Provider for the Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD).
Mission
To provide superior community-based neurobehavioral health care services and resource collaboration for individuals and families to improve quality of life.
Vision
To be a community-based system of care focused on strengthening personal recovery through the advancement of a healthy lifestyle for mind and body.
Values
In order to fulfill our mission and vision, we hold the following values as central to our success:
Recovery - We are committed to providing services in a continuum of care that is community-based, strengths-based, empowering, and outcomes-driven, guided by best practices.
Empowerment - We encourage our staff to have passion, creativity and optimism through a flexible and innovative atmosphere, and we empower individuals served to take an active part in their treatment.
Collaboration - We foster good relationships with individuals served, families, community resources, partners and internal customers.
Fiscal Responsibility - We each use Highland Rivers Health resources effectively and efficiently.
Integrity - We ensure we are professional, honest, respectful, responsive and accountable in all our transactions between vendors, families, providers, communities, staff, partners and individuals served.
Respect - We treat each individual served and family member with respect and dignity.
Compassion - We respond to the needs of others with a spirit of advocacy and understanding.
Transparency - We ensure our interactions with community stakeholders, internal and external customers, individuals served and families are transparent and ethical.
Strategies
Highland Rivers Health values an integrated system of care approach to service delivery in which individuals and their families are at the center of the decision making process. This is accomplished through the following strategies:
• Holistic care that promotes the wellness and entire health of the individual;
• Early identification and promotion;
• Aggressive outreach and community support services;
• Services that allow consumers to be served and supported in their communities;
• Recovery oriented treatment and supportive services where individuals and their families are at the center of decision making
• Trauma informed and gender-specific care.
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