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HOW CLIENT RETENTION CAN HELP SUSTAIN A SMALL BUSINESS

January 1, 2016
On average existing clients spend 67% more than new customers

The advent of a new year is the opportune time to take stock of your business and create new strategies for attracting new clients. However, it is also important to think about retaining existing loyal clients that helped your business succeed in the preceding year(s). Despite the fact that numerous companies ignore their existing clients in order to obtain new business, client retention is the bedrock of a sustainable business.

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During this unprecedented time, STARSTIX, THE NALA and STARKART are here to support your business. We are fully operational and available to continue conversations about your Campaign needs.
As a reminder:

  • We partner with thousands of grocery stores throughout the US and right in your neighborhood. These stores are NOT CLOSING and in fact are seeing unprecedented numbers of shoppers.

  • When this trying time is over, your Campaign will be in place to remind everyone who you are and why they should do business with you. Everyone will need to rebuild!

  • Our RDM Program will allow you to be Discoverable online as more people turn to digital options as a way of doing business.

We are here to help in any way we can. Be safe, be diligent and above all be healthy!
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