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The NALA Helping Businesses Control Customer Reviews and Scheduling

January 13, 2017
Keep in mind that 93 percent of people almost always check a business’ online reviews, and 72 percent trust online reviews as much as recommendations from friends and family.

The NALA has launched an innovative review product that allows businesses to control the narrative of customer reviews and schedule appointments. The purpose of the product is to solicit good reviews and filter or recover unhappy customers, and it coordinates review solicitation with a modern online appointment-setting platform.

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